Privacy Policy

Effective Date: 15 February 2026
Business Name: Philbeach Contracts
Website: https://philbeachcontracts.co.uk
Contact Email: info@philbeachcontracts.co.uk

1. Introduction

Philbeach Contracts is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you:

  • Visit our website

  • Request a quote

  • Book an EPC assessment

  • Contact us by phone, email, or online form

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

Information You Provide

  • Name

  • Property address

  • Email address

  • Telephone number

  • Details relating to your property

Information Collected Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Pages visited

  • Website usage data (via cookies, if enabled)

3. How We Use Your Information

We use your personal data to:

  • Provide EPC assessments and related services

  • Respond to enquiries and provide quotes

  • Arrange appointments

  • Lodge EPC certificates on the official register

  • Issue invoices and process payments

  • Comply with legal and regulatory obligations

  • Improve our website and services

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity – to provide the EPC service you request

  • Legal obligation – to comply with EPC regulations and record-keeping requirements

  • Legitimate interests – to operate and improve our business

  • Consent – where required (e.g. certain cookies)

5. Sharing Your Information

We may share your data with:

  • The official EPC register for certificate lodging

  • Accreditation bodies (e.g. Elmhurst Energy, if applicable)

  • Payment processors

  • Professional advisers (accountants, insurers)

  • IT and website hosting providers

We only share information where necessary and ensure appropriate safeguards are in place.

6. Data Retention

We retain personal data only for as long as necessary, including:

  • As required by EPC regulations

  • For tax and accounting purposes

  • To meet legal obligations

When no longer required, your data will be securely deleted.

7. Data Security

We take appropriate technical and organisational measures to protect your data against:

  • Unauthorised access

  • Loss or misuse

  • Alteration or disclosure

However, no internet transmission is ever completely secure.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure (where applicable)

  • Restrict processing

  • Object to processing

  • Request data portability

To exercise any of these rights, please contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

9. Cookies

Our website may use cookies to improve functionality and analyse website traffic.

You can control cookie preferences through your browser settings. A separate Cookie Policy may provide further detail.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.